Policies

SoftStop enforces a deterministic pressure policy pack (no ML). Your app chooses actionType; the server applies cooldowns, caps, and stacking rules from JSON.

Load order

1. SOFTSTOP_POLICY_FILE / GOVERNOR_POLICY_FILE — path to any JSON file
2. SOFTSTOP_POLICY / GOVERNOR_POLICY — preset: default | strict | lenient | anon-aggressive
3. Built-in defaults (same as policies/default.json)

SOFTSTOP_POLICY=strict pnpm dev
SOFTSTOP_POLICY_FILE=./policies/lenient.json pnpm dev
curl -s http://localhost:3000/v1/policy

Preset files live in the repo under policies/.

Do not invent per-touchpoint rules

Integrators map content → actionType (built-ins or policy-defined custom types). Tuning belongs in the policy JSON, not scattered if-statements in email/SMS/UI code.

Pages

• Default pack — numbers and presets
• Action types — how to label escalations

Next

• Integration workflow
• Self-host env